Best Western star rating

Hotel Access Statement

At Best Western Aberavon Beach Hotel we welcome disabled guests, but we do recommend that wheelchair users are accompanied by a family member, friend, partner or carer.

  • Public transport provision with nearest bus stop 300 yards away and details of local taxi companies available at reception.
  • Located 2 miles from Port Talbot, 5 miles from Neath and 7 miles from Swansea. 
  • Large private car park with allocated bays within 12 metres of entrance.
  • Well lit at night.
  • Porterage service for luggage.
  • The main entrance has both stepped and ramped access, the single step has a 17cm rise with a highlighted nosing and the ramp has an approximate gradient of 1:16. 
  • Automatic entrance door.
  • Split level reception desk for wheelchair users.
  • Accessible toilets near reception.
  • Unisex toilet near reception adapted for wheelchair users.
  • Ground floor level throughout to restaurant, bar, leisure centre and function rooms.
  • Ramp or two steps with highlighted nosing (total rise 38cm) to leisure centre sun patio.
  • Two lifts connect the three upper floors from Reception.
  • Floors and rooms are clearly signed.
  • Corridors are wide, well lit and have good colour contrast.
Shower1
Bathroom1

  • All door handles contrast in colour to doors.
  • All rooms have good colour contrast to floor, walls and doorways.
  • One large first floor room (Room 115) is adapted for wheelchair users. This room sleeps up to three adults and has a vibrating pillow pad linked to the fire alarm system, low level fittings and light switches, a standard en-suite bathroom and an en-suite bathroom with roll in shower adapted for wheelchair users.
  • All rooms have radio alarms and remote control large screen televisions with teletext.
  • Room service available.
  • Special diets by arrangement.
  • Fire exits clearly identified.
  • Emergency assistance available 24 hours.
  • Assistance dogs welcome.
  • Accessible information: menus and information available in large print. 
  • Mobile phone network available.
  • Staff trained under the Welcome Host Scheme.