Hotel Access Statement

At Best Western Aberavon Beach Hotel we welcome disabled guests, but we do recommend that wheelchair users are accompanied by a family member, friend, partner or carer.

Public transport provision with nearest bus stop 300 yards away and details of local taxi companies available at reception.
Located 2 miles from Port Talbot, 5 miles from Neath and 7 miles from Swansea.
Large private car park with allocated bays within 12 metres of entrance.
Well lit at night.
Porterage service for luggage.
The main entrance has both stepped and ramped access, the single step has a 17cm rise with a highlighted nosing and the ramp has an approximate gradient of 1:16.
Automatic entrance door.
Split level reception desk for wheelchair users.
Accessible toilets near reception.
Unisex toilet near reception adapted for wheelchair users.
Ground floor level throughout to restaurant, bar, leisure centre and function rooms.
Ramp or two steps with highlighted nosing (total rise 38cm) to leisure centre sun patio.
Two lifts connect the three upper floors from Reception.
Floors and rooms are clearly signed.
Corridors are wide, well-lit and have good colour contrast.
All door handles contrast in colour to doors.
All rooms have good colour contrast to floor, walls and doorways.
One large first floor room (Room 115) is adapted for wheelchair users. This room sleeps up to three adults and has a vibrating pillow pad linked to the fire alarm system, low-level fittings and light switches, a standard en-suite bathroom and an en-suite bathroom with roll in shower adapted for wheelchair users.
All rooms have radio alarms and remote control large screen televisions with teletext.
Room service available.
Special diets by arrangement.
Fire exits clearly identified.
Emergency assistance available 24 hours.
Assistance dogs welcome.
Accessible information: menus and information available in large print.
Mobile phone network available.
Staff trained under the Welcome Host Scheme.